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FAQ

How do I contact CBP?
If you are unable to find the information you need, the CBP Information Center is open Monday-Friday between 8.30 a.m. and 5 p.m. Eastern time. You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). If you are outside the U.S. you must call +1-202-325-8000.
How do you call customs?
Agency Details Website. U.S. Customs and Border Protection. Contact. Contact Customs and Border Protection Local Offices. Ports of Entry 14Air, Land, and Sea. Main Address. 1300 Pennsylvania Ave., NW Phone Number. 1-202-325-8000. Toll Free. 1-877-CBP-5511 (1-877-227-5511) TTY. 1-866-880-6582. Forms.
Does Border Patrol do investigations?
CITs report to Border Patrol leadership at the sector level and are tasked with conducting investigations of any traffic collision and any Border Patrol conduct that results in death, serious bodily injury, significant property damage, or other exposure to significant civil liability. These teams, which do not ...
How do you get through US customs?
Complete the CBP Declaration Form 6059B Complete a paper form that may be obtained at the port of entry or on the flight or cruise. Complete the online form at a Global Entry kiosk. (Only preapproved Global Entry members are allowed to use these kiosks.) Complete the online form at an Automated Passport Control kiosk.
What will disqualify you from CBP?
Common Disqualifiers Use of illegal drugs, and/or the sale and distribution of illegal drugs. View our FAQ on prior illegal drug use. Convictions (including misdemeanor domestic violence charges) Intentional harboring or concealment of an illegal alien.
How do I contact the CBP office?
You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511).
Does CBP investigate?
CITs report to Border Patrol leadership at the sector level and are tasked with conducting investigations of any traffic collision and any Border Patrol conduct that results in death, serious bodily injury, significant property damage, or other exposure to significant civil liability. These teams, which do not ...
What does a CBP officer see?
The CBP officer will inspect your passport, looking for verification that you've been given permission to be in the U.S., and ask you questions designed to elicit any information that might prohibit you from entering.
How do I email us customs?
For additional questions or concerns, please contact CBP by e-mail, cbp.goes.support@dhs.gov, or by phone, (866) 530-4172.
Can CBP make arrests?
WASHINGTON D.C. (WPBN/WGTU) 14 The Supreme Court stated that U.S. Customs and Border Protections can make warrantless arrests at residences within 100 miles of the U.S. border, in a decision released on Wednesday.
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